Blogs: are they headed downwards in social networking? An empirical analysis
by Parag Uma Kosalge; Suzanne Crampton; Ashok Kumar
International Journal of Electronic Business (IJEB), Vol. 15, No. 1, 2019

Abstract: Many businesses today utilise blogs to expand opportunities to communicate, collaborate, and network. However, some believe it may be on a downward path as users today may prefer micro-blogging with Twitter and Facebook. Since the adoption of web services is typically bottom-up, it is important to understand perceptions toward workplace blogs, especially among the younger generation. A study of over four hundred users finds statistically significant evidence for reduced user perceptions of blogging over the years. The study also identifies four business areas that users find important for blogs, including employee networking and online sales. This research is one of the few recent works that show a relationship between importance and performance, previously assumed to be independent. For blogs, the relationship is found to be continuously increasing. The importance-performance analysis framework can now be used as a tool for decision-making by businesses as well providers of the blogging technology.

Online publication date: Thu, 28-Mar-2019

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