Franchisee actions trigger franchisor power strategy alterations
by Muhammad Khan Rahatullah; Robert Raeside
J. for International Business and Entrepreneurship Development (JIBED), Vol. 11, No. 2, 2018

Abstract: This study offers insight on how conflicts in hybrid relationship business may arise and affect its performance. This study of the franchise relationships provides views of 124 UK franchisors. Validation interviews from eight academics, franchisors and practitioners validate the findings. It is concluded that franchisers endeavour to keep B2B relationship sustaining and flourishing which denotes the ultimate expression of hybrid relationships. The franchisor strategy on power greatly depends on franchisee behaviour and the exercise of the power by them may vary accordingly. Prevalence of conflicts between two partners negatively impacts the franchise system. Size and age of the franchise influences the use of power. Conflicts also trigger change in future plans of the franchisor. Hence the accruing strategy could be different and dynamic at each stage of the life cycle and varies based on business size.

Online publication date: Thu, 12-Apr-2018

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the J. for International Business and Entrepreneurship Development (JIBED):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com