Co-production in business training in microfinance institutions: a conceptual approach
by Ruwan Abeysekera; Dean Patton; Andy Mullineux
World Review of Entrepreneurship, Management and Sustainable Development (WREMSD), Vol. 13, No. 1, 2017

Abstract: Recent developments in service literature highlight the importance of co-production between the firm and the client in order to create value. This paper presents a model of co-production within the context of microfinance provision and investigates the dyadic relationship between trainers from microfinance institutions (MFIs) and the owner-managers of micro and small enterprises (MSEs). The paper develops a model that identifies the factors that facilitate co-production between trainers and owner-managers. It also goes on to examine how these factors foster the outcomes that ensue for the businesses and MFIs concerned. The model offers researchers a framework for empirical studies in the microfinance setting. Furthermore, microfinance policy makers can use this model to formulate strategies that offer numerous benefits to both MFIs and owner-managers.

Online publication date: Tue, 15-Nov-2016

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