The full text of this article

 

Ensuring non-repudiation in human conversations over VoIP communications
by Giuseppe Cattaneo; Luigi Catuogno; Fabio Petagna; Gianluca Roscigno
International Journal of Communication Networks and Distributed Systems (IJCNDS), Vol. 16, No. 4, 2016

 

Abstract: Nowadays, plenty of sensitive transactions such as home banking and goods and services purchase are provided through call centres. This scenario raises two major issues: 1) both peers should be ensured of each other's identity; 2) each peer should be guaranteed that the other could not cheat about the communication contents. Off-the-shelf solutions addressing communication reliability are mainly based on proprietary technologies which often suffer from scarce interoperability. This paper addresses the achievement of strong peers authentication and non-repudiation of human conversations over VoIP communications. Our solution achieves low costs and high interoperability as it is built on top of open and standard technologies. As proof of concept, prototype implementation is presented and discussed.

Online publication date: Tue, 12-Jul-2016

 

is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

 
Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

 
Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Communication Networks and Distributed Systems (IJCNDS):
Login with your Inderscience username and password:

 

    Username:        Password:         

Forgotten your password?


 
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

 
If you still need assistance, please email subs@inderscience.com