An evaluation of the success factors for ship management companies using fuzzy evaluation method Online publication date: Tue, 07-Jun-2016
by Jun-woo Jeon; Gi-Tae Yeo; Vinh V. Thai; Tsz Leung Yip
International Journal of Shipping and Transport Logistics (IJSTL), Vol. 8, No. 4, 2016
Abstract: The aim of this research is to identify the success factors for shipping management companies (SMCs), to evaluate the importance of these factors, and finally to determine the differences in perceptions between ship owners and SMCs. The fuzzy evaluation method together with experts' knowledge is used, because they are capable of overcoming evaluation difficulties by accommodating both tangible and intangible variables in one single framework of evaluation. The differences between ship owners and SMCs' perceptions are then established. The results show that SMCs rank 'quick responses to ship owners' first, followed by 'ship management fees' and 'the efficient management of ships' operational costs'. Ship owners perceive 'the efficient management of ships' operational costs', 'the ability to recruit the full required manpower' and 'the potential for high-quality management' as most important.
Online publication date: Tue, 07-Jun-2016
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Shipping and Transport Logistics (IJSTL):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com