Tailoring patient information to encourage patient engagement
by Reeva Lederman; Stephen Smith; Suelette Dreyfus; Basil Alzougool
International Journal of Networking and Virtual Organisations (IJNVO), Vol. 16, No. 2, 2016

Abstract: This paper proposes a new method for tailoring health information based on an individual's dominant attitudes and information processing style which can be digitally operationalised and delivered direct to the patient. This individualised approach is based on principles previously used as the basis for mass-marketing campaigns, including smoking and other public health issues - but not previously used for structuring treatment recommendations in individual patient consultations. In previous work we have shown that patient understanding of their medical condition is influenced by whether a medical report is expressed in their preferred information processing style or expresses their dominant motivational attitude. In this work we build on these findings to examine the connection between a patient's perceived understanding of the content of a medical report and their willingness to actively engage with their doctor. Because engagement has been linked to patient compliance, this has important implications for patient adherence to treatment.

Online publication date: Tue, 10-May-2016

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