The full text of this article
The mutual influence among quality awards and quality initiatives: preliminary investigation among Indian quality award winners
by Gururaj Upadhyaya; K. Subrahmanya Bhat
International Journal of Business Excellence (IJBEX), Vol. 9, No. 1, 2016
Abstract: Quality initiatives (QIs) refer to a wide variety of tools and techniques adopted by organisations across the world in order to improve quality. Organisations are being awarded with prestigious quality awards (QAs) recognising the ongoing efforts they make in improving quality. This paper attempts to explore the influential nature among QI adopted and QA won with respect to winners of Indian QA in terms of perceived understanding, success in implementation and effect on results/performance. This empirical study shows that managers accept the existence of such a mutual influence across different contexts like size, type and sector of the industry, before the company has won a specific QA. The study however is inconclusive about the mutual influence among QA and QI, after an organisation has won a specific QA.
Online publication date: Tue, 01-Dec-2015
is only available to individual subscribers or to users at subscribing institutions.
Go to Inderscience Online Journals to access the Full Text of this article.
Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.
Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Excellence (IJBEX):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable).
See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org