The full text of this article
The effect of local and federal government website use on trust in government: an exploratory analysis
by David B. Kuhlmeier; Clifford A. Lipscomb
International Journal of Electronic Business (IJEB), Vol. 11, No. 4, 2014
Abstract: The objective of this paper is a closer examination of how information and communication technology (ICT) may influence consumer/citizen attitudes toward local and federal governments. This is accomplished through an exploratory analysis of how demographic variables affect local and federal government website use and their effect on trust in these levels of government. A survey of government website use was constructed utilising feedback from individuals experienced in using e-government websites. Analysis was based on a two-step Heckman selection model, including probit and generalised ordered logit models. It was found that gender, age, education, race, and income all can affect local government website use. This exploratory study contributes to a more detailed understanding of who uses the websites of the governments that most directly affect peoples lives and whether e-government website use can lead to trust.
Online publication date: Mon, 17-Nov-2014
is only available to individual subscribers or to users at subscribing institutions.
Go to Inderscience Online Journals to access the Full Text of this article.
Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.
Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Business (IJEB):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable).
See our Orders page to subscribe.
If you still need assistance, please email email@example.com