Interpreting simultaneous use of an existing technology and its replacement innovation Online publication date: Thu, 23-Oct-2014
by Joanne E. McNeish; Ummaha Hazra
International Journal of Technology Marketing (IJTMKT), Vol. 9, No. 4, 2014
Abstract: Little research has been done to understand the meaning of simultaneous use of an existing technology and its replacement innovation by the same person. We take the perspective that simultaneous users are intentional in their decision to use both. In this study, paper and e-books are used as examples of the existing technology and its replacement innovation. Through content analysis of online comments and focus groups, we suggest that paper books used for leisure reading are artefacts with three dimensions (aesthetics, symbolism, instrumental). However, e-books are limited to being digital objects. We posit that simultaneous users consider the e-book an insufficient replacement for the paper book but see sufficient value in adopting it for certain situations. We suggest that during the product development process and particularly during post launch evaluation, firms monitor simultaneous behaviour. If it persists over time, the dimensions of resistance to discontinuing the existing technology should be explored with users.
Online publication date: Thu, 23-Oct-2014
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology Marketing (IJTMKT):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org