The full text of this article:

Agent-supported negotiations in the e-marketplace
by Eva Chen, Rustam Vahidov, Gregory E. Kersten
International Journal of Electronic Business (IJEB), Vol. 3, No. 1, 2005
Abstract: A key requirement for customer-oriented e-marketplaces is the personalisation and customisation of products and services, as well as personalised fulfilment. Negotiations are at the core of these processes. In this paper an e-marketplace, eAgora, is discussed. It allows buyers and sellers to engage in multi-issue negotiations. eAgora implements several protocols based on a negotiation phase model constructed for this system. Its services include a software agent that generates and critiques offers. Based on a small-scale usability testing with participants, who conducted negotiations with and without the agent, the agent's services were found useful. The users also requested additional agent's services including enhanced offer critique and partial negotiation automation.

is only available to individual subscribers or to users at subscribing institutions.

Pay per view: If you are not a Subscriber and you just want to read the full contents of this article, please click here to purchase online access to the full-text of this article. Please allow 3 days + mailing time. Current price for article is Thirty Euros (€30)

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Business (IJEB) journal, that have been redirected here, please check if you have a registered username/password subscription with Inderscience. If that is the case, please Login:

If you are not yet a Subscriber to International Journal of Electronic Business (IJEB) journal, you can subscribe by following a few simple and quick steps. A subscription will give you complete access to all articles in the current issue, as well as to all articles in the previous three years, where applicable. Click here to subscribe.

Should you experience further difficulties or have any enquiries, please email subs@inderscience.com