The full text of this article:

Mental models of the challenges of multi-agency information sharing projects: a study using cognitive maps
by John M. Woosley, Suzanne D. Pawlowski
Electronic Government, an International Journal (EG), Vol. 1, No. 4, 2004
Abstract: While the improvement of information sharing capabilities among public agencies has become one of the highest priorities of governments today, stakeholders in these initiatives face a multitude of complex challenges. In this paper, we propose the use of a cognition research approach to develop an understanding of the decision-making models and processes of stakeholders in these initiatives. An exploratory study using cognitive mapping methods to understand the perceptions and assumptions of a group of individuals with extensive experience in inter-agency information sharing initiatives is described. Study findings include stakeholder perceptions of nine major challenges, the ''causes'' of those challenges and their interrelationships. The study demonstrates the value of a cognitive approach to understanding the decision-making models of agency actors. Avenues for future research using managerial/organisational cognition theory and methods are outlined.

is only available to individual subscribers or to users at subscribing institutions.

Pay per view: If you are not a Subscriber and you just want to read the full contents of this article, please click here to purchase online access to the full-text of this article. Please allow 3 days + mailing time. Current price for article is Thirty Euros (€30)

Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG) journal, that have been redirected here, please check if you have a registered username/password subscription with Inderscience. If that is the case, please Login:

If you are not yet a Subscriber to Electronic Government, an International Journal (EG) journal, you can subscribe by following a few simple and quick steps. A subscription will give you complete access to all articles in the current issue, as well as to all articles in the previous three years, where applicable. Click here to subscribe.

Should you experience further difficulties or have any enquiries, please email subs@inderscience.com