SYRMA: a tool for a system approach to risk management in mission critical systems
by Gionni Bernardini; Federica Paganelli; Mauro Manetti; Alessandro Fantechi; Ernesto Iadanza
International Journal of Business Information Systems (IJBIS), Vol. 13, No. 1, 2013

Abstract: Managing risks and taking steps to reduce risks at acceptable level are considered as strategic objectives for organisations in almost any application domain. It is widely recognised that a system-oriented approach is needed to effectively manage risks in complex and mission critical systems. Well-known standard approaches to risk management exist and some frameworks and best practices have reached a high level of completeness and suitability in the different possible application scenarios. Nonetheless, we realised that poor support is offered towards the adoption of system-oriented approaches to risk management. This paper proposes a web-based application, named systemic risk management (SYRMA), to effectively support a system approach to risk management, especially in the case of complex and mission critical systems. SYRMA is based on a conceptual model that identifies main entities in risk management and their relations with resources of the target organisation. Identified relationships among model entities facilitate the provision of a synoptic overview of incidents, possible risks and risk-related information. Finally, we describe how SYRMA has been implemented as a prototype for the healthcare sector.

Online publication date:: Fri, 30-Aug-2013

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