Competitive intelligence for SMEs: a web-based decision support system Online publication date: Tue, 05-Mar-2013
by Stavros T. Ponis; Ioannis T. Christou
International Journal of Business Information Systems (IJBIS), Vol. 12, No. 3, 2013
Abstract: The development of decision support systems facilitating competitive intelligence (CI) for SMEs is a rather under-explored research area. That is exactly where this paper sets its vision and objectives by aiming to provide the academic and business community with an innovative concept, a proposed architecture and a sample walkthrough scenario capable of supporting SMEs in their daily struggle to become more intelligent and thus more competitive. Our proposed architecture, when implemented, will enable SMEs to scrutinise their business environment, extract actionable meaning from structured and unstructured information and social interaction patterns and finally provide flexible, easy to use and affordable CI decision support services assisting in their strategic planning process. The main innovative concept of our proposal lies on the model-driven decision support engine, which will use computed market trends and supplier/customers-related forecasted parameters in order to populate advanced supply chain management models. The model solvers using optimisation techniques or simulation processes will be able to provide optimal solutions to the decision making needs of SMEs.
Online publication date: Tue, 05-Mar-2013
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Information Systems (IJBIS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org