Competitive excellence in the global supply chain Online publication date: Tue, 05-Apr-2011
by Dayr Reis, Leticia Pena, Gail Gillis
International Journal of Services, Economics and Management (IJSEM), Vol. 3, No. 2, 2011
Abstract: Competitive pressure forces companies to exert themselves in order to survive and to grow. When competition is intense, only excellent companies are positioned to survive. Competitive excellence derives from managerial excellence which has turned to the creation of world-class supply chain operations, along with its philosophies, approaches, tools and technologies to assure excellence. Even though talk of protectionism has surfaced with the strains of the downturn in the world economy, globalisation has changed the fabric of competition in the market and has imposed new and more exacting requirements on companies and their supply chains. In the global market, a company must achieve excellence on five critical competitive requirements, namely on quality, cost, flexibility, innovation and customer service, creating a compelling paradigm by which supply chain operations will be judged. This paper explores how companies can pursue competitive excellence in their supply chain, and thereby gain a global mindset, rapid response time and sustainable competitive performance.
Online publication date: Tue, 05-Apr-2011
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services, Economics and Management (IJSEM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com