Implementing quality improvement programs using the focusing steps of the Theory of Constraints
by Satya S. Chakravorty, J. Brian Atwater
International Journal of Technology Management (IJTM), Vol. 16, No. 4/5/6, 1998

Abstract: Having made considerable progress in quality improvement (QI) programs, Japan has now moved into other phases of competition, such as rapid design changes and lower prices. The USA, however, is faltering with QI programs. Several studies reveal that only about 20% of the QI programs implemented in the USA achieve significant results in terms of quality, or financial improvements. One reason proposed for this disappointing result is that QI programs are not implemented correctly. The purpose of this paper is to demonstrate how the use of the Theory of Constraints (TOC) can assist managers in implementing QI programs that yield results.

Online publication date: Sun, 14-Dec-2003

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology Management (IJTM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com