The full text of this article:

Trust-enabling decision support system for e-tourism intermediation
by M. Chiara Pettenati, Paolo Bussotti, David Parlanti, Dino Giuli
International Journal of Networking and Virtual Organisations (IJNVO), Vol. 5, No. 3/4, 2008
Abstract: We present a trust-enabling intermediation system architecture for intelligent decision support in e-tourism applications, namely the Trust Intermediary Service Provider (TISP) system. The purpose of the present work is twofold: to propose a trust-building conceptual framework to account for customer trust in e-commerce applications; and to present a system architecture for knowledge-based decision-making support in the e-tourism context, as a technological demonstration fitting most of the trust-enabling mechanisms in the conceptual framework. The presented system aims to demonstrate the technological feasibility of a semantic-web-based architecture capable of meeting personalised needs and interests in interacting with an e-tourism intermediary, while allowing mechanisms to support trust building and maintenance. The core TISP components are designed for high reusability and are based on advanced knowledge-management-enabling technologies as well as design patterns derived from the Semantic Web (SW) and artificial intelligence fields of study.

is only available to individual subscribers or to users at subscribing institutions.

Pay per view: If you are not a Subscriber and you just want to read the full contents of this article, please click here to purchase online access to the full-text of this article. Please allow 3 days + mailing time. Current price for article is Thirty Euros (€30)

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Networking and Virtual Organisations (IJNVO) journal, that have been redirected here, please check if you have a registered username/password subscription with Inderscience. If that is the case, please Login:

If you are not yet a Subscriber to International Journal of Networking and Virtual Organisations (IJNVO) journal, you can subscribe by following a few simple and quick steps. A subscription will give you complete access to all articles in the current issue, as well as to all articles in the previous three years, where applicable. Click here to subscribe.

Should you experience further difficulties or have any enquiries, please email subs@inderscience.com