The full text of this article
Realising transformational stage e-government: a UK local authority perspective
by Gurjit Singh Dhillon, Vishanth Weerakkody, Yogesh Kumar Dwivedi
Electronic Government, an International Journal (EG), Vol. 5, No. 2, 2008
Abstract: Whilst the early e-government efforts focused on e-enabling front-office processes, now the e-government is emphasising the reengineering of back-office processes. These efforts are commonly branded as Transformational stage e-government (or t-government). This paper seeks to explore what the transformational stage of e-government means to local authorities in the UK and what process-related challenges have to be overcome to successfully implement transformational change in local government. Although a number of broader issues of organisational, socio-cultural and technical origin are identified in the literature as presenting a considerable challenge for this goal, using two case studies this paper shows that more obvious process and information systems related issues pose an even more significant challenge in practice. The findings and issues raised in this paper are of importance to the UK public sector and can aid to enable the identification of objectives, priorities and barriers to t-government, and options for successful implementation thereof.
Online publication date: Fri, 11-Jan-2008
is only available to individual subscribers or to users at subscribing institutions.
Go to Inderscience Online Journals to access the Full Text of this article.
Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.
Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable).
See our Orders page to subscribe.
If you still need assistance, please email email@example.com