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Organisational change and capability reconfiguration in information technology innovation
by Edith Galy, Qinyu Liao, Garry L. Adams, Jason Bennett Thatcher
International Journal of Information Systems and Change Management (IJISCM), Vol. 2, No. 3, 2007


Abstract: This paper examines the dynamics of change resulting from organisations' attempts to modernise by implementing Enterprise Resource Planning (ERP) software, a highly complex and integrative software system. Change is an observable difference in an organisation's mode of operation and manner of shaping its environment. Some organisations treat innovations in Information Technology (IT) as a continuous incremental effort to adapt to change while other organisations embark in revolutionary change as a result of implementing IT. This study compares the differences in change mechanisms and their relationship to the performance of the new technology. Faced with the challenge of adapting to technological advances, capabilities within the organisation must be reconfigured for the organisation to realise desired competitive advantages.

Online publication date: Fri, 02-Nov-2007


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