The full text of this article:

Competencies management in knowledge-based firms
by GianCarlo Michellone, Giuseppe Zollo
International Journal of Manufacturing Technology and Management (IJMTM), Vol. 1, No. 1, 2000
Abstract: As people are called to transform data, information and past experiences into effective knowledge, the management of individual competencies will become more and more important in knowledge-based firms. This paper presents both theoretical and practical aspects concerning the management of competencies, based on a seven year field research conducted in a large R&D firm. The main conclusions of the research are: 1) competencies are constructed by organisational members who interact through natural language; 2) it is impossible to separate the act of competencies' identification from the act of evaluation; 3) relevant competencies emerge from explanation discourses delivered by observers in the attempt to justify their judgement about the performance of an individual within given situations; (4) it is possible, by means of fuzzy logic, to design evaluation support systems (ESS) of competencies by analysing explanation discourses. These assumptions are particularly suitable for organisations operating in a turbulent context, where competencies frequently change.

is only available to individual subscribers or to users at subscribing institutions.

Pay per view: If you are not a Subscriber and you just want to read the full contents of this article, please click here to purchase online access to the full-text of this article. Please allow 3 days + mailing time. Current price for article is Thirty Euros (€30)

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Manufacturing Technology and Management (IJMTM) journal, that have been redirected here, please check if you have a registered username/password subscription with Inderscience. If that is the case, please Login:

If you are not yet a Subscriber to International Journal of Manufacturing Technology and Management (IJMTM) journal, you can subscribe by following a few simple and quick steps. A subscription will give you complete access to all articles in the current issue, as well as to all articles in the previous three years, where applicable. Click here to subscribe.

Should you experience further difficulties or have any enquiries, please email subs@inderscience.com