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Knowledge management as an integral part of strategic management in e-business era
by Nikolaos B. Georgopoulos
International Journal of Knowledge and Learning (IJKL), Vol. 1, No. 4, 2005
Abstract: The term 'knowledge management' is used by business analysts to describe a great number of business practices and approaches, which are connected with the creation, processing and diffusion of knowledge and know-how. It is the most important intangible asset and the only sustainable competitive advantage of a company. The future and the success of a company are determined by its ability to utilise its most valuable resource: business knowledge. This means that it must be given particular importance in the way of its internal organisation, as well as on the mechanisms and relationships that the company develops with its business partners. During the stage of its strategy formulation, a company should not only collect all the available information concerning its internal and external environment, but also turn this information into knowledge. In general, the technological innovations, which are introduced by the new economy, contribute to the expansion of knowledge and the distinction of information as determinative means of facing the uncertainty that characterises every new business activity.

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