The full text of this article:

Impact of the service model for delivering enterprise applications over the internet
by George Feuerlicht, Jiri Vorisek
International Journal of Information Technology and Management (IJITM), Vol. 3, No. 2/3/4, 2004
Abstract: Many organisations are re-evaluating their approach to delivering enterprise applications, and are looking for ways to control IT costs. There is growing evidence of reluctance to fund large-scale implementation projects, and of tighter budgets forcing more careful cost-benefit analysis to justify IT investments. These efforts to control IT costs lead to consideration of alternative models for delivery of enterprise applications, such as the ASP (Application Service Provider) model. In this paper, we discuss the business drivers for application servicing and describe the benefits of this approach in the context of enterprise applications. We describe the enabling technological infrastructure for application servicing and associated business models for outsourced applications.

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