Electronic banking: business issues

  • E-financial/narrative reporting and accounting information systems
  • E-auditing, earnings management and reporting quality
  • Sustainability, intellectual capital, green/training and education
  • Outsourcing/process modelling
  • Business process reengineering, continuous improvement
  • Corporate performance/governance, bank risk management
  • Marketing, customer service/support/relationship management
  • Business strategy alignment, social/business networking, IT/government/strategy, security and control
  • Knowledge/intelligent management
  • Islamic banking practices

Electronic banking: technologies

  • Front/back office
  • E-banking portals
  • Push/pull technologies
  • Web 2.0 and e-banking applications
  • Semantic web and e-banking applications
  • Adaptive and personalised technologies
  • Metadata and content standards
  • Free and open source software
  • Ubiquitous and pervasive technologies
  • Intelligent agents
  • Security
  • Content/knowledge/intelligent management systems
  • Emerging technologies
  • Grid technologies
  • IT strategy

Electronic banking: practices and applications in domains

  • Surveys of e-banking adoption
  • Benchmarking/best practices/case studies at regional/national/global levels
  • Domain applications
  • Tools/emerging technologies and new generation applications
  • Challenges for the future; specification of government policies for the promotion of electronic banking
  • Roadmaps for the future