Sample issue

 

You can read all of these full-text articles free of charge - click Free access

 


International Journal of Services and Operations Management (IJSOM)

Title Author(s) Vol. and Issue nos. Page nos. Full-text article
Efficacy appraisal model of TQM elements in auto industry in IndiaVineet Gupta; Raj Kumar; Dixit GargVol.26 No.1122-140Free access
Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworksAsher Ramish; Tashfeen M. Azhar; Haroon RasheedVol.26 No.197-121Free access
Energy saving in operations management through variable-speed drive technology: environmental versus economic convenienceMaurizio Faccio; Mauro GamberiVol.26 No.168-96Free access
Designing a fuzzy approach for modelling the performance evaluation of education service providersPrasun Das; Srabanti MukherjeeVol.26 No.149-67Free access
The moderating effect of supply chain role on the relationship between social capital and performanceByung Hak Leem; K.J. RogersVol.26 No.118-48Free access
Revealing customer dominant logic in healthcare servicesKaisa Seppänen; Janne Huiskonen; Jouni Koivuniemi; Henri KarppinenVol.26 No.11-17Free access