International Journal of Teaching and Case Studies (14 papers in press)
Cross-cultural Issues of US Service Members Assigned to South Korea
by Troy Troublefield, Nicholas Harkiolakis
Abstract: US service members assigned to the Republic of Korea seem to receive little cross-cultural training to face challenges in interacting with the native population. This case study research explored the effectiveness of cross-cultural training practices by interviewing US service members assigned to various positions within the Korean Peninsula. A thematic analysis of the interview transcripts revealed that the formal training practices of the US armed forces in South Korea are lacking in length and do not adequately cover service members cross-cultural integration needs. While some service members found additional resources on their own and by exploiting affiliated local resources, the overall training experience fell behind similar services the army provides in European locations. The insights gained from this study can help to significantly improve current and future cross-cultural training models that help to build service members cross-cultural competence in any foreign environment they may be assigned to in the future.
Keywords: Cross-cultural training; US service members; South Korea; military personnel; cultural competency.
Business Coaching for SME Sustainability in Nigeria: A Brief Review of the Literature
by O. Uche Ofili
Abstract: Entrepreneurial activities constitute a significant contribution to the economic well-being of developing economies such as Nigeria. However, many of the countrys small and medium-sized enterprises do not survive beyond the first five years, and very few eventually grow into maturity. Prior research has underlined the benefits of business coaching to help novice entrepreneurs acquire the necessary technical and managerial skills to see their businesses through the start-up phases. However, precisely how actual business coaching/mentoring can support novice entrepreneurs within the Nigerian context remains an unexplored area of scholarship. Further, there is lack of adequate investigation regarding novice entrepreneurs experiences with the coachprot
Keywords: novice entrepreneurs; coach–protégé relationship; business coaching; mentoring; developing economies; Nigeria.
E-Negotiations between Chinese and US Business Leaders: A Brief Review of the Literature
by Rhonda Mullen-Rhoads
Abstract: E-negotiations present challenges when conducting business with individuals who prefer face-to-face negotiations. Although Chinas expanding role in international commerce provides opportunities for business transactions between Chinese and US business leaders, cultural differences between China and the West create diverse styles of conducting business, including preference for the negotiation platform used. Research that provides information concerning the methods of online negotiations that can facilitate successful international business negotiations is essential. This literature review contributes to the body of knowledge for researchers and provides business leaders and policymakers with a synthesis of important findings and insights that can be used to facilitate best practice for Chinese and US business leaders when conducting e-negotiations with their respective counterparts.
Keywords: E-negotiation; business culture; cross-cultural communication; online communication; social exchange theory; cultural intelligence.
Adoption of Open Educational Resources in California Colleges and Universities
by Ruth Guthrie, Katherine Harris, Peter Krapp
Abstract: The California Open Educational Resources Council (CAOERC) was formed in 2014 to find solutions to reduce the cost of college textbooks without impacting quality. Comprised of faculty from Californias three public higher education systems, the CAOERC conducted a field study of sixteen faculty using OER materials to discover practical knowledge about the challenges of adopting OER textbooks. The quality of the OER textbooks received positive reviews. Faculty also reported being more engaged with their teaching. Faculty felt that availability of OER support materials was a challenge to implementing OER. The following article presents the results of the CAOERCs study.
Keywords: open educational resources (OER); textbook adoption; OER research; California; university; open textbooks; open access textbooks; public domain textbooks.
The Role of Autonomy to Implement Customer Decisions in Job Satisfaction and Turnover Intention in Retail Employees: A Multiple-Case Study
by Reed E. Young, Marcos Komodromos
Abstract: The problem of employee turnover in the retail industry is well documented. Empowered employees provide positive experiences and therefore retention rates increase as well as employee commitment to the organization. This qualitative study sought to document and describe how retail employees perceive the role of autonomy to implement customer decisions and the effect on job satisfaction and turnover intent. A descriptive multiple-case research design was used and data were collected through multiple sources. The study indicates real-world connections between autonomy, empowerment, job satisfaction, and the intent to quit, identifying characteristics that affect such employee intentions. The results contribute to understanding how employee empowerment can increase employee job satisfaction, thereby increasing retention rates, and how empowerment provides positive customer value in a highly competitive industry.
Keywords: Autonomy; customer decisions; job satisfaction; turnover intention; retail; employees.
A study investigating the factors influencing predominant teaching strategies used in American curriculum schools in the UAE
by Marwa Eltanahy, Solomon Arulraj David
Abstract: There has been a great emphasis on the relationship between teaching strategies and curriculum implementation processes where teachers are the actual implementers of the curriculum. Thus, their choices of the suitable teaching strategies for each class represents the quality of teaching offered to learners. The purpose of the study is to investigate the predominant teaching strategies used by science, mathematics, and technology (SMT)-teachers in American curriculum schools in UAE and to identify the most effective factors that influence their way to select these teaching strategies. A mixed method approach is adopted to fulfill the purpose of the study through collecting both quantitative and qualitative data by conducting an online questionnaire for teachers and a face-to-face interview with the schools academic supervisors. The results revealed that SMT-teachers in UAE are recently applying what is called engaging lectures where both traditional and innovative teaching strategies are combined, which is more advanced than applying only traditional strategies. Additionally, curriculum overload, class time, content meaning, poor facilities, class level, and size are the main factors that drive teachers to select their teaching strategies and prevent them from relying on innovative teaching practices. The findings of the study call for the reduction of the number of American standards that should be covered each academic year to provide teachers with more space to apply innovative teaching more frequently and to expand the degree of improvement of teachers practices. Moreover, the methodology of curriculum makers worldwide should be revised to keep up with the educational challenge associated with the teaching consequences and influences.
Keywords: Teaching strategies - curriculum implementation – UAE – science; mathematics and technology teachers – American curriculum schools.
Police Officers Experiences with Racial Profiling within their Ethnically Diverse Community: A Narrative Inquiry
by Brian Juckett
Abstract: Very few racial profiling studies explore police officers experiences when interacting with residents in ethnically diverse neighbourhoods while on patrol. This qualitative study explored police officers narratives of experiences between their community and the police in regards to racial profiling issues in law enforcement. Interviews were conducted with police officers of different ethnic backgrounds from various law enforcement agencies located in the South Bay region of southern California. Findings support that beliefs about racial profiling are often influenced by misrepresentation of police in the media and community demographics. Incidents of profiling exist but are not as widespread as portrayed. There are severe consequences of unfavourable perceptions or beliefs from community members surrounding racial profiling. Law enforcement officers understand these perceptions and are making strides to reach out to the communities they serve and address any perceptions or beliefs that may be emerging before the media plays a role in misrepresentation.
Keywords: police; racial profiling; ethnically diverse; community; narratives.
Teachers' beliefs of democratic educational practices: the case of Arab teachers in Israel
by Wajeeh Daher, Essa Al-Fahel, Abedulkarim Ayyoub
Abstract: It was the aim of the present study to examine teachers' beliefs about democracy in the classroom as a component of the classroom environment. This issue is especially important in the case of teachers who live in a traditional society as the Arab teachers in Israel. The participants were 498 Arab teachers from the Triangle area in Israel. The research results indicated that the participating teachers' beliefs about democracy in the classroom were 'normal' but not 'good'. Furthermore, the results showed that those teachers' beliefs in democracy have significant relationship with their background variables. It is suggested that a clear educational policy should be developed for confronting failures of the educational system. In addition, those teachers would benefit from participating in democracy workshops that prepare them for more democratic practices in the classrooms.
Keywords: Democracy; teachers' practices; teachers' beliefs.
Enhancing Programming Learning Environment with Physical Computing and Robotics: A Case Study of the American University of Kuwait
by Aaron Rababaah, Ahmad Rabaa'i
Abstract: Traditional style of teaching computer programming in computer science programs depends majorly on using standard input/output (Std-IO) as means of interaction between users and the machine. Std-IO is basically the keyboard and the monitor of the computer. In all programming classes, students are stuck between the keyboard and the monitor to interact with the computer and experience their results. Although this traditional environment has been the method to teach programming, we believe we can provide our students with a much more effective learning environment that enriches the students experience in many aspects including: introducing Physical Computing concept into programming to breakout from Std-IO into the numerous possibilities of interaction with the physical world, providing students with high-impact feedback through tangible data, enhancing the sense of responsibility by having to be cautious not only about a red-highlighted error message on the screen but much further to real problems with real systems .In this paper, we will present our case at the Department of Computer Science and Information Systems at the American University of Kuwait in introducing hardware devices, sensors, actuators, effectors, circuits and robots through a series of designed labs and experiences that progress from basic through intermediate to advanced skills. Further, we present the results of a course exist survey that shows the responses of all participating students. The analysis of the survey showed significant positive impact on many aspects including: student engagement, programming skills, hardware and physical computing exposure and student future retention. The overall mean of positive responses was 92.04%.
Keywords: Physical Computing; Robotics; Computer Programming; Hands-on experience; Enhancing Learning Environment.
Government and the Private Energy Sector in Russia: A Brief Review of the Literature
by Anastasia Cholacu
Abstract: A symbiotic relationship exists between the Russian state and Russian energy companies that often leads to conflicting institutional relationships between the state and private energy sector. The best example of this complicated relationship between the state and free markets is the case of the Russian energy giant, Gazprom. With the decline in the companys gas production and competitiveness in the Russian gas market, the Russian government may need to restructure Gazproms relations with independents to prevent it from strategically blocking important projects. Such a scenario calls for a much-needed re-evaluation of the conflicting institutional relationships between the Russian state and Gazprom. This literature review brings together key concepts playing a role in the relationship between Gazprom and the Russian state, effectively laying the foundation for future research to gain deeper insights into the future of one of the worlds largest energy companies.
Keywords: Energy sector; Russia; Gazprom; gas production; institutional relationships; dynamic capabilities framework.
International School Students, Cultural Homelessness and Home Culture Re-entry: A Brief Review of the Literature
by Danielle Swanston Kelley
Abstract: Adopting and maintaining a congruent cultural identity may be problematic for third culture kids (TCKs) who generally experience at least two cross-cultural moves: leaving their parents home culture for a new cultural setting, and re-entering their home culture. This literature review considers related issues of cultural homelessness, belonging and identity, home culture re-entry, and culture shock and reverse culture shock. The review also explores the shifting nature and changing student body make-up of international schools, and the associated impacts this has on TCKs in particular and society in general. This review was conducted as part of a larger qualitative research study targeting a deeper understanding of cultural homelessness and home culture re-entry through the narratives of TCKs regarding their experiences in an international school context. A synthesis of knowledge on this topic can be used to inform the development of appropriate counselling protocols for TCKs in the international school context.rnrn
Keywords: International school students; third culture kids; cultural homelessness; home culture re-entry; cultural identity.
Undergraduate Students Attitudes towards Research: Lessons from an International Branch Campus in the UAE
by Fehmida Hussain, Tenia Kyriazi, Lynda Hyland
Abstract: The study discusses efforts to inculcate a research culture among undergraduate students at an International Branch Campus of a British University in the UAE. It presents a case study of the work of a Student Research Committee, and analyses primary qualitative and quantitative data from a sample of undergraduate students. Findings indicate that students regard research as valuable, particularly in relation to their future careers. Nonetheless, perceived challenges associated with research are highlighted. Implications for practice are discussed.
Keywords: Student attitudes towards research; Higher education; Research culture.
How to develop cognitive skills through playing in pre-school contexts
by Vasiliki Brinia, Paraskevi Psoni
Abstract: The present study presents a traditional -non-digital- game, which aims at providing pre-school teachers with an innovative, experiential method of teaching cognitive skills to preschoolers. This game is originally designed in order for preschoolers to understand the meaning and the importance of the terms money and entreprises. Teachers themselves are exposed to the same playful experience in order to detect -before and after the game- their perceptions of the notions-to-teach and the game as a teaching method. Most of the interviewed teachers recognise the importance of playfulness in teaching as well as the importance of pupils understanding such notions at such an early age, which is also highlighted in the literature. The undermined importance of developing cognitive notions in preschoolers is underlined and this paper fulfills this gap by presenting an innovative approach of international value.
Keywords: playfulness; game-based learning; experiential learning; interventionist non-directional approach; cognitive skills; preschool teachers' perceptions.
Consolidations in Higher Education: A Business Programme Case Study
by Mark Hiatt, Sandra Vasa-Sideris, Ronny Richardson, Robin Cheramie, Greg Quinet, Muhammad Obeidat
Abstract: Consolidations and mergers in higher education have increased in frequency over the past decade in response to growing pressures to reduce costs while maintaining a quality-focused student experience. While mandated academic consolidations are typically finalised, the lack of a transfer of knowledge and experience from one merger action to another within a larger state or country university system has resulted in wasted resources, participant stress and unintended effects on the student population. In 2011, the University System of Georgia initiated a consolidation programme with a major goal of achieving a lower and more effective cost basis. This case study examines the undergraduate and graduate level business administration programme consolidation that occurred between Kennesaw State University and Southern Polytechnic State University during 2013-2015 as experienced by the authors of the study. The conduct of this programme consolidation as well as lessons learned and recommendations for future higher education consolidation efforts, particularly knowledge transfer for both academic researchers as well as higher education administrators, are offered as part of this case study.
Keywords: Keywords: mergers and acquisitions; merger and acquisition theory; academic mergers; person-organisation fit; organisational change.