International Journal of Integrated Supply Management (4 papers in press)
Business service supply and collaboration: the impact of purchasing integration
by Martin Haensel, Erik Hofmann
Abstract: In recent years, the purchasing of business services has become increasingly relevant for companies success. Goods purchasing is relatively well understood, but firms still struggle to achieve adequate acquisition of services. The focus of this research is to observe purchaser integration and its impact on collaboration with both internal customers and external service providers (suppliers) when buying services. This empirical study therefore examines in detail different service types occurring as a contingent factor. It employs partial least squares analysis (PLS) a technique based on structural equation modelling to analyse questionnaires from Switzerland, Germany and Austria. In addition to identifying service type-specific differences, the findings provide a better understanding of purchaser integration and collaboration during the service purchasing process. Several implications are explored that could be used to improve managerial support for purchasing professionals.
Keywords: service procurement; business services; collaboration; partial least squares analysis; structural equation model; purchasing integration.
Impact of Market Orientation, Learning Orientation, and Supply Chain Integration on Product Innovation
by Murali Sambasivan
Abstract: In this research, we have identified and tested important drivers of product innovation. Our study has analyzed two important drivers: organizational orientation (learning and market) and SCI (supply chain integration -- internal integration and external integration (supplier and customer)). The study was conducted among 202 manufacturing companies in Malaysia. The structural model was tested using Structural Equation Modeling (SEM). The key findings of our research are: (1) learning orientation and market orientation synergistically drive internal integration and customer integration; (2) internal integration drives external integration and product innovation; (3) customer integration drives supplier integration and product innovation; (4) internal integration mediates the relationship between organizational orientation and product innovation; and (5) customer integration mediates the relationship between organizational orientation and product innovation. This research has been able to explain the process of product innovation by analyzing the direct and indirect effects of market and learning orientations and SCI.
Keywords: Market orientation; learning orientation; supply chain integration; product innovation; Malaysia.
Recent approaches to supplier selection: A review of literature within 2006-2016
by Lanndon Ocampo, Gabrielle Khryss Abad, Karen Grace Cabusas, Maria Lizandra Padon, Nicole Sevilla
Abstract: The complexity of current supply chains has pushed for the integration of the different methods in addressing supplier selection problems. This paper reviews different methods of supplier selection from 2006 to 2016 in order to streamline the recent approaches and techniques used, identify emerging themes in domain literature, and compare the strengths and weaknesses of these approaches. Supplier selection approaches were classified into (1) individual approaches, (2) integrated approaches, and (3) emerging approaches. Individual approaches were categorized into multi-criteria decision-making, mathematical programming, artificial intelligence, fuzzy decision-making, and statistical models. Integrated approaches to these individual methods have also been investigated in detail. The third category, which is the emerging approaches, pertains to novel methodologies addressing certain supplier selection themes that have not yet been well-studied. Findings show that the emerging themes in supplier selection problems include uncertain environment, risks, and sustainability. Popular approaches include multi-criteria decision-making, fuzzy decision-making, and mathematical programming.
Keywords: review of literature; supplier selection; recent approaches; decision-making.
The impact of procurement on supplier satisfaction: service, communication, and speed
by Andreas H. Glas
Abstract: A supplier performs best if the perception of the supply situation satisfies the suppliers expectations with regard to buyer behavior. Recent publications address that issue with the conclusion that even buyers benefit from satisfied suppliers, getting preferential treatment and access to limited supplier resources. This contribution focuses on the procurement function of the buyer and its impact on supplier satisfaction. Structural equation modeling is used to investigate the effect of three antecedent factors: (1) the service quality, (2) the communication quality, and (3) the time management quality of a buyer
Keywords: supplier satisfaction; structural equation model; procurement; quality; service; communication; time management.