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Vol. 1

International Journal of Services Technology and Management

2009 Vol. 12 No. 3

Special Issue on Collaborative Service Development

Guest Editors: Prof. Dr. Christiane Hipp and Dr. Birgit Verworn


PagesTitle and authors
255-272Tug of war in innovation – coopetitive service development
Paavo Ritala, Pia Hurmelinna-Laukkanen, Kirsimarja Blomqvist
DOI: 10.1504/IJSTM.2009.025390

273-296Intellectual property protection in collaborative innovation activities within services
Christiane Hipp, Ricarda B. Bouncken
DOI: 10.1504/IJSTM.2009.025391

297-316Performance impact of corporate entrepreneurship in the service sector: a contingency approach
Angela Gonzalez-Moreno, Francisco J. Saez-Martinez
DOI: 10.1504/IJSTM.2009.025392

317-337Users as sources for radical service innovations: opportunities from collaboration with service lead users
Florian Skiba, Cornelius Herstatt
DOI: 10.1504/IJSTM.2009.025393

338-355Collaboration with users of innovative healthcare services – the role of service familiarity
Carsten Schultz
DOI: 10.1504/IJSTM.2009.025394