International Journal of Six Sigma and Competitive Advantage

2009 Vol. 5 No. 3

Pages	Title and authors
205-221	A Delphi study on Six Sigma tools and techniques Werner Timans, Kees Ahaus, Rini Van Solingen DOI: 10.1504/IJSSCA.2009.028093
222-236	Improving efficiency and effectiveness of APQP process by using DFSS tools Sanjit Ray, Prasun Das DOI: 10.1504/IJSSCA.2009.028094
237-250	Six Sigma and Total Quality Management (TQM): similarities, differences and relationship Souraj Salah, Juan A. Carretero, Abdur Rahim DOI: 10.1504/IJSSCA.2009.028095
251-271	Six Sigma in banking services: a case study based approach Indu Uprety DOI: 10.1504/IJSSCA.2009.028096
272-289	Lean Six Sigma applied to an accounting process within a client of a commercial finance organisation – an empirical case study Nuran Fraser, John Fraser DOI: 10.1504/IJSSCA.2009.028097