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Vol. 1

International Journal of Six Sigma and Competitive Advantage

2008 Vol. 4 No. 3

Special Issue on Lean Six Sigma in Healthcare

Guest Editor: Assistant Professor Qianmei (May) Feng


PagesTitle and authors
192-195Editorial: Improving the return on investment in healthcare by applying Lean Management and Six Sigma principles
Thom Mayer, Kirk Jensen

196-208Radiation oncology Lean Six Sigma project selection based on patient and staff input into a modified quality function deployment
Claribel Bonilla, Todd Pawlicki, Leonard Perry, Brigitte Wesselink

209-239The design, selection, and performance of statistical control charts for healthcare process improvement
James C. Benneyan

240-253Hospital registration waiting time reduction through process redesign
Qian Yu, Kai Yang

254-269Continuous improvement efforts in healthcare: a case study exploring the motivation, involvement and support necessary for success
Jami Kovach, Luis De la Torre, David Walker

270-288Six Sigma and Lean in healthcare logistics centre design and operation: a case at North Mississippi Health Services
Mingzhou Jin, Mike Switzer, Gozde Agirbas

289-304The sustainable improvement of patient flow in an emergency treatment centre using Lean
Eric W. Dickson, Zlatko Anguelov, Patricia Bott, Andrew Nugent, David Walz, Sabi Singh

305-331Data envelopment analysis models for identifying and benchmarking the best healthcare processes
James C. Benneyan, Aysun Sunnetci, Mehmet Erkan Ceyhan