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Vol. 1

International Journal of Services and Standards

2016 Vol. 11 No. 1


PagesTitle and authors
1-19E-government effectiveness: a rocket model of contributing user-related factors
Mohammad I. Merhi; Kai S. Koong
DOI: 10.1504/IJSS.2016.076968

20-42Readability of compensation discussion and analysis: the impact of the Plain English initiative
Xuan Huang; Sudha Krishnan; Ping Lin
DOI: 10.1504/IJSS.2016.076969

43-59Relationship between bus driver characteristics and traffic violations
Haoyu Wen; Qi Li; Lai C. Liu
DOI: 10.1504/IJSS.2016.076970

60-80Development of E-business solutions for fast food restaurants
Sumaiya Zabeen; June Wei; Xiangnan Lu
DOI: 10.1504/IJSS.2016.076972

81-105Project risk assessment of an outsourced call centre project for a national health insurance scheme
Samuel Famiyeh; Daniel Bassaw
DOI: 10.1504/IJSS.2016.076971