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International Journal of Services and Standards

2013 Vol. 8 No. 4

 

PagesTitle and authors
295-314Leadership and spirituality in business and public administration: a cross-cultural empirical study comparing the USA and France
Yvette Essounga-Njan; Helisse Levine; Ning Ding; Samuel Mercier
DOI: 10.1504/IJSS.2013.058220

315-331Quantitative analysis of impacts of employee engagement on continuance and normative commitment
Daniel A. Cernas Ortiz; Wai Kwan Lau; Hong Qin
DOI: 10.1504/IJSS.2013.058227

332-346A comparison of consumer reviews on the sales of experience and search goods
Bin Wang
DOI: 10.1504/IJSS.2013.058228

347-367Evaluating the performance of a wastewater plant using the APC model
Mohan Rao; Kongkiti Phusavat
DOI: 10.1504/IJSS.2013.058229

368-386Developing an energy-finance course with critical content: an integrated and SLO process-driven approach
Shuming Bai
DOI: 10.1504/IJSS.2013.058230