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International Journal of Services and Standards

2009 Vol. 5 No. 4


PagesTitle and authors
291-315Service quality in the USA and mainland China's fast-food restaurants
Hong Qin, Victor R. Prybutok, Daniel A. Peak
DOI: 10.1504/IJSS.2009.032174

316-332Relationships among factors related to employee perceptions of the green movement in organisations
Lillian Y. Fok, Susan M.L. Zee, Sandra J. Hartman
DOI: 10.1504/IJSS.2009.032175

333-353Emergent quality standards for digital entertainment experience goods: the case of consumer audio
Jerald Hughes
DOI: 10.1504/IJSS.2009.032176

354-375A 'cloud-free' security model for cloud computing
Manal M. Yunis
DOI: 10.1504/IJSS.2009.032177