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International Journal of Services and Standards

2008 Vol. 4 No. 2

 

PagesTitle and authors
119-140A system for service-oriented data aggregation
Kai Yang, Robert Steele
DOI: 10.1504/IJSS.2008.016628

141-149Reference models and processes: a technical note
Thomas R. Gulledge
DOI: 10.1504/IJSS.2008.016629

150-166Improving the efficiency of verification and validation
Pekka Belt, Janne Harkonen, Matti Mottonen, Pekka Kess, Harri Haapasalo
DOI: 10.1504/IJSS.2008.016630

167-181Antecedents to service quality in a service centre environment
Kenneth W. Green Jr., Leah Rudolph, Carl Stark
DOI: 10.1504/IJSS.2008.016631

182-193Service satisfaction through external knowledge management
Kongkiti Phusavat, Pornthep Anussornnitisarn, Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit, Poomporn Thamsatitdej
DOI: 10.1504/IJSS.2008.016632

194-216Categorising intangible assets: are the new accounting standards consistent with practice?
Meng-Yuh Cheng, Tzy-Yih Hsiao, Jer-Yan Lin
DOI: 10.1504/IJSS.2008.016633

217-223Boeing 787 Dreamliner: avionics and electronic flight bag
Peter D. DeVries
DOI: 10.1504/IJSS.2008.016634