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Vol. 1

International Journal of Services and Operations Management

2017 Vol. 28 No. 4


PagesTitle and authors
425-447Analysis of used cars remanufacturing in the Philippines using rapid plant assessment
Jason Lim Chiu; Candy Lim Chiu
DOI: 10.1504/IJSOM.2017.10008460

448-467Supply chain management in traditional industries in Brazil: a relational view
Fernando Luiz Emerenciano Viana; José Milton De Sousa-Filho
DOI: 10.1504/IJSOM.2017.10008461

468-494Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises
Javad Khazaei Pool; Sobhan Asian; S. Mohammad Arabzad; Hadi Balouei Jamkhaneh; Jafar Kia Lashaki
DOI: 10.1504/IJSOM.2017.10008462

495-523Reduction of spare parts inventory through combined analysis technique - a case study in a public sector company in India
M.K. Marichelvam; A. Azhagurajan; M. Geetha
DOI: 10.1504/IJSOM.2017.10008463

524-539Management tools as a support of cleaner production implementation: a case study in a food industry
Syntia Lemos Cotrim; Gislaine Camila Lapasini Leal; Dante Alves Medeiros Filho
DOI: 10.1504/IJSOM.2017.10008464

540-563Service recovery strategies using social media sites
Ying Fan; Run H. Niu
DOI: 10.1504/IJSOM.2017.10008475