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Vol. 1

International Journal of Services and Operations Management

2017 Vol. 28 No. 2

 

PagesTitle and authors
141-162Towards an efficient IS service management: the internal customers' zone of tolerance
Hugo Ribeiro; Belem Barbosa
DOI: 10.1504/IJSOM.2017.10007165

163-184Assessment of lean manufacturing practices: an operational perspective
Masoud Rahiminezhad Galankashi; Syed Ahmad Helmi
DOI: 10.1504/IJSOM.2017.10007166

185-203Extending the range of service facilities
Markku Tinnilä; Jukka Kallio; Mika Raulas; Ari Vepsäläinen
DOI: 10.1504/IJSOM.2017.10007167

204-221A framework for evaluating the status of supply chain integration
Rajendra Sahu; Anil Kumar; Manoj Kumar Dash
DOI: 10.1504/IJSOM.2017.10007168

222-242Presenting a multi agent system for estimating risk in supply chain management
Leila Ahmadpour; Abolfazl Kazemi; Soroush Avakh Darestani
DOI: 10.1504/IJSOM.2017.10007169

243-263Effect of shape of the demand function and permissible delay in payments on economic order quantity of high technology products
Alok Kumar; Udayan Chanda
DOI: 10.1504/IJSOM.2017.10007170

264-277Multi-product and multi-period inventory lot-sizing with supplier selection under quantity discount
Chirawat Woarawichai; Thanakorn Naenna
DOI: 10.1504/IJSOM.2018.10007171