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Vol. 1

International Journal of Services and Operations Management

2017 Vol. 26 No. 3


PagesTitle and authors
277-293Proposing a new approach for evaluating supply chain agility by data envelopment analysis with a case study in Pashmineh Kavir factory
Arash Shahin; Azam Khalili; Masoud Pourhamidi
DOI: 10.1504/IJSOM.2017.10002773

294-317A hybrid MCDM model for identification and prioritisation of the factors affecting shopping behaviour of foreign tourists
Mohammad Mahmoudi Maymand; Seyed Hojjat Bazazzadeh; Roya Eghbal
DOI: 10.1504/IJSOM.2017.10002775

318-331Development of a sustainable strategic marketing model for self-help groups - an analytical hierarchical approach
C.H. Salwa; T. Radha Ramanan
DOI: 10.1504/IJSOM.2017.10002776

332-346A goal programming model for liquidity management: a case study
Mousa Ali Hossein Zadeh; Kamran Khalili
DOI: 10.1504/IJSOM.2017.10002777

347-364Bank characteristics, ownership and profitability of commercial banks: panel evidence from India
Padmasai Arora; Hitesh Arora
DOI: 10.1504/IJSOM.2017.10002778

365-385Theory of constraints applied to scheduled and unscheduled patient flows: does it improve process performance?
Stefania Bisogno; Armando Calabrese; Nathan Levialdi Ghiron; Alberto Pacifici
DOI: 10.1504/IJSOM.2017.10002779

386-410Different aspects in design and development of flexible fixtures: review and future directions
Suman Gothwal; Tilak Raj
DOI: 10.1504/IJSOM.2017.10002780