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Vol. 1

International Journal of Services and Operations Management


You can read the full text of the articles marked as Free access below using the links provided.

2017 Vol. 26 No. 1

 

PagesTitle and authors
1-17Revealing customer dominant logic in healthcare services
Kaisa Seppänen; Janne Huiskonen; Jouni Koivuniemi; Henri Karppinen
DOI: 10.1504/IJSOM.2017.10000693

Free access Free access

18-48The moderating effect of supply chain role on the relationship between social capital and performance
Byung Hak Leem; K.J. Rogers
DOI: 10.1504/IJSOM.2017.10000694

Free access Free access

49-67Designing a fuzzy approach for modelling the performance evaluation of education service providers
Prasun Das; Srabanti Mukherjee
DOI: 10.1504/IJSOM.2017.10000695

Free access Free access

68-96Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
Maurizio Faccio; Mauro Gamberi
DOI: 10.1504/IJSOM.2017.10000697

Free access Free access

97-121Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
Asher Ramish; Tashfeen M. Azhar; Haroon Rasheed
DOI: 10.1504/IJSOM.2017.10000698

Free access Free access

122-140Efficacy appraisal model of TQM elements in auto industry in India
Vineet Gupta; Raj Kumar; Dixit Garg
DOI: 10.1504/IJSOM.2017.10000699

Free access Free access