Journal cover image

Browse issues

Vol. 28
Vol. 27
Vol. 26
Vol. 25
Vol. 24
Vol. 23
Vol. 22
Vol. 21
Vol. 20
Vol. 19
Vol. 18
Vol. 17
Vol. 16
Vol. 15
Vol. 14
Vol. 13
Vol. 12
Vol. 11
Vol. 10
Vol. 9
Vol. 8
Vol. 7
Vol. 6
Vol. 5
Vol. 4
Vol. 3
Vol. 2
Vol. 1

International Journal of Services and Operations Management

2017 Vol. 26 No. 1


PagesTitle and authors
1-17Revealing customer dominant logic in healthcare services
Kaisa Seppänen; Janne Huiskonen; Jouni Koivuniemi; Henri Karppinen
DOI: 10.1504/IJSOM.2017.10000693

18-48The moderating effect of supply chain role on the relationship between social capital and performance
Byung Hak Leem; K.J. Rogers
DOI: 10.1504/IJSOM.2017.10000694

49-67Designing a fuzzy approach for modelling the performance evaluation of education service providers
Prasun Das; Srabanti Mukherjee
DOI: 10.1504/IJSOM.2017.10000695

68-96Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
Maurizio Faccio; Mauro Gamberi
DOI: 10.1504/IJSOM.2017.10000697

97-121Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
Asher Ramish; Tashfeen M. Azhar; Haroon Rasheed
DOI: 10.1504/IJSOM.2017.10000698

122-140Efficacy appraisal model of TQM elements in auto industry in India
Vineet Gupta; Raj Kumar; Dixit Garg
DOI: 10.1504/IJSOM.2017.10000699