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Vol. 1

International Journal of Services and Operations Management

2016 Vol. 24 No. 4


PagesTitle and authors
433-458Service quality in pharmaceutical supply chain - a study with reference to three major cities of Andhra Pradesh, India
P. Uma Maheswari Devi; B. Sankara Rao; B. Raja Shekhar; N. Udaya Bhaskar
DOI: 10.1504/IJSOM.2016.077782

459-483Maintenance policy in job-shop manufacturing systems with reminder cell
Paolo Renna
DOI: 10.1504/IJSOM.2016.077783

484-503A robust optimisation model for remanufacturing network design problem with one-way substitution
Alireza Ghafarimoghadam; Atefeh Karimi; Mohammad Mousazadeh; Mir Saman Pishvaee
DOI: 10.1504/IJSOM.2016.077785

504-530An empirical investigation on integrated logistics capabilities, supply chain agility and firm performance
Santanu Mandal
DOI: 10.1504/IJSOM.2016.077786

531-547Sales forecasting of a dairy product manufacturing company: a comparative study of autoregressive integrated moving average and local linear neuro-fuzzy models
Babak H. Tabrizi; Seyed Farid Ghaderi
DOI: 10.1504/IJSOM.2016.077787

548-569Logistics service providers coordinating sustainable supply chains: a fast food industry case
Mauro Vivaldini; Sílvio R.I. Pires
DOI: 10.1504/IJSOM.2016.077788