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Vol. 1

International Journal of Services and Operations Management

2016 Vol. 24 No. 3

 

PagesTitle and authors
289-307An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
A. Vasumathi; K. Sasi Rekha; R. Subashini
DOI: 10.1504/IJSOM.2016.076902

308-330Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
Abhijeet K. Digalwar; Prasanna A. Date
DOI: 10.1504/IJSOM.2016.076903

331-362Operations management in improving elderly home care
Annastiina Rintala; Henri Karppinen; Jouni Koivuniemi
DOI: 10.1504/IJSOM.2016.076904

363-378Resource-demand sites planning using a charged particles optimisation algorithm
Ameneh Shahsavari
DOI: 10.1504/IJSOM.2016.076905

379-396Artificial neural networks and case-based reasoning models for predicting tool life and tool-shim interface temperature
M. Anthony Xavior; S. Margret Anouncia
DOI: 10.1504/IJSOM.2016.076906

397-417A hybrid push/pull design of kanban systems during production ramp-up phase
Florian Klug
DOI: 10.1504/IJSOM.2016.076907

418-432Developing a scale for measuring service quality in the public sector
Muhammad Asif; Muhammad Usman Awan; Shahbaz Ul Haque
DOI: 10.1504/IJSOM.2016.076908