Journal cover image

Browse issues


Vol. 28
Vol. 27
Vol. 26
Vol. 25
Vol. 24
Vol. 23
Vol. 22
Vol. 21
Vol. 20
Vol. 19
Vol. 18
Vol. 17
Vol. 16
Vol. 15
Vol. 14
Vol. 13
Vol. 12
Vol. 11
Vol. 10
Vol. 9
Vol. 8
Vol. 7
Vol. 6
Vol. 5
Vol. 4
Vol. 3
Vol. 2
Vol. 1

International Journal of Services and Operations Management

2016 Vol. 23 No. 3

 

PagesTitle and authors
257-276An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India
P. Saravanan; A. Vasumathi; R. Subashini
DOI: 10.1504/IJSOM.2016.074814

277-297Ranking value proposition elements of an Iranian steel-making company using a multi-attribute decision-making model
Zahra Yavari; Bahram Ranjbarian; Saeedeh Ketabi
DOI: 10.1504/IJSOM.2016.074815

298-315Performance measurement system in supply chain management: application in the service sector
Tálita Floriano Dos Santos; Maria Silene Alexandre Leite
DOI: 10.1504/IJSOM.2016.074816

316-346Shift from product supply chain management to services supply chain management: a review
Vikas Thakur; Ramesh Anbanandam
DOI: 10.1504/IJSOM.2016.074817

347-386A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Rakesh D. Raut; Sachin S. Kamble; Manoj Kumar Jha
DOI: 10.1504/IJSOM.2016.074818