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Vol. 1

International Journal of Services and Operations Management

2015 Vol. 21 No. 4


PagesTitle and authors
389-419Twenty years research on lean management in services: results from a meta-review
Michael Leyer; Leonid Vogel; Jürgen Moormann
DOI: 10.1504/IJSOM.2015.070248

420-434Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochemical industry)
Hadi Teimouri; Mansour Moazami; Kouroush Jenab
DOI: 10.1504/IJSOM.2015.070250

435-465A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives
Nima Kazemi; Ehsan Ehsani; Christoph H. Glock; Kurt Schwindl
DOI: 10.1504/IJSOM.2015.070251

466-478Estimating overall equipment effectiveness for continuous production lines: with a case study in Esfahan Steel Company
Arash Shahin; Noushin Ghofrani Isfahani
DOI: 10.1504/IJSOM.2015.070252

479-503Three level supply chain model with variable demand rate under partial trade credit policy
Narayan Singh; Bindu Vaish; S.R. Singh
DOI: 10.1504/IJSOM.2015.070254

504-531Conceptual approach for value driven performance in servitising companies
Riham Adel; Stefan Alexander Wiesner
DOI: 10.1504/IJSOM.2015.070258