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Vol. 1

International Journal of Services and Operations Management

2014 Vol. 18 No. 3


PagesTitle and authors
233-257Using cost-time profile to estimate the product direct cost in multi-production value stream
Seyed Mohammad Seyedhosseini; Ahmad Ebrahimi-Taleghani
DOI: 10.1504/IJSOM.2014.062230

258-280Data envelopment analysis in cellular manufacturing systems considering worker assignment
Amin Aalaei; Mohammad Mahdi Paydar; Mohammad Saidi-Mehrabad
DOI: 10.1504/IJSOM.2014.062231

281-304Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
Vijaya Kameswari Allada; Rameshwar Dubey
DOI: 10.1504/IJSOM.2014.062232

305-320Impact of longer usage of lean manufacturing system (Toyotism) on employment outcomes - a study in garment manufacturing industries in India
Prageetha G. Raju; Madhuri Modekurti-Mahato
DOI: 10.1504/IJSOM.2014.062233

321-341Analysing key concepts of organisation: knowledge management, competitive intelligence and competitive advantage
Noor-Mohammad Yaghoobi; Mehrafarin Bakhshimazdeh; Mohammad Alikhasi
DOI: 10.1504/IJSOM.2014.062234

342-357Lean concept selection using modified fuzzy TOPSIS: a case study
S. Vinodh; Arjun Thiagarajan; Govind Mulanjur
DOI: 10.1504/IJSOM.2014.062235