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Vol. 2
Vol. 1

International Journal of Services and Operations Management

2013 Vol. 16 No. 2


PagesTitle and authors
145-173Effect of supply chain management practices on supply chain profitability: an empirical investigation using structural equation modelling in Indian retail sector
Shradha Gawankar; Sachin S. Kamble; Rakesh Verma
DOI: 10.1504/IJSOM.2013.056164

174-204Modularity and customisation in LSPs' service strategies
Mervi Rajahonka; Anu Bask; Mervi Lipponen
DOI: 10.1504/IJSOM.2013.056165

205-224Ranking organisational units with a human capital management approach using fuzzy TOPSIS: a case study
Mohammad Mehdi Tavakoli; Ali Nasr Esfahani; Hadi Shirouyehzad
DOI: 10.1504/IJSOM.2013.056143

225-239Performance evaluation of HESA laboratory units: an integrated DEA-BSC approach
S. Mohammad Arabzad; Ahmad Kamali; Badia Naji; Mohammad Mehdi Tavakoli
DOI: 10.1504/IJSOM.2013.056166

240-261Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance
Ajay Singholi; Mohammed Ali; Chitra Sharma
DOI: 10.1504/IJSOM.2013.056144

262-288Time variability analysis in multi-production value stream
Ahmad Ebrahimi Taleghani; Seyed Mohammad Seyedhosseini; Seyed Mohammad Ghoreyshi
DOI: 10.1504/IJSOM.2013.056145