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Vol. 1

International Journal of Services and Operations Management

2013 Vol. 15 No. 4


PagesTitle and authors
389-410Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
Arqum Mateen; Dileep More
DOI: 10.1504/IJSOM.2013.054882

411-429Lean manufacturing implementation in an automated production line: a case study
Jaiprakash Bhamu; Ankit Khandelwal; Kuldip Singh Sangwan
DOI: 10.1504/IJSOM.2013.054883

430-448Optimal production and inventory decisions for supply chains with one producer and multiple newsvendors
Majid M. Aldaihani; M.A. Darwish
DOI: 10.1504/IJSOM.2013.054884

449-466Impact of service co-creation on performance of firms: the mediating role of market oriented strategies
Rajeev Verma; Rajagopal; Pável Reyes Mercado
DOI: 10.1504/IJSOM.2013.054885

467-481A multi-objective optimisation model for university course timetabling problem using a mixed integer dynamic non-linear programming
Ali Azadeh; Hassan Gholizadeh; M. Jeihoonian
DOI: 10.1504/IJSOM.2013.054886

482-506The impact of total quality management (TQM) on the hospital's performance: an empirical research
Khairul Anuar Mohd Ali; Main Naser Alolayyan
DOI: 10.1504/IJSOM.2013.054904

507-527The effect of slot-code optimisation on travel times in common unit-load warehouses
Andrea Fumi; Laura Scarabotti; Massimiliano M. Schiraldi
DOI: 10.1504/IJSOM.2013.054925