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Vol. 1

International Journal of Services and Operations Management

2012 Vol. 13 No. 2

 

PagesTitle and authors
147-188A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains
Kaveh Khalili-Damghani; Mohammad Taghavifard
DOI: 10.1504/IJSOM.2012.048828

189-207Alleviating the negative waiting experience through the moderating role of service environment: an empirical study
Erlinda N. Yunus; Sumartoyo
DOI: 10.1504/IJSOM.2012.048829

208-225An integrated multi-supplier, multi-buyer and dual vendors inventory model with stochastic demand
B.C. Giri; A. Chakraborty
DOI: 10.1504/IJSOM.2012.048830

226-246Quantifying the factors affecting the reconfigurable manufacturing system
Vasdev Malhotra; Tilak Raj
DOI: 10.1504/IJSOM.2012.048831

247-266CLING: heuristic to solve integrated resource allocation and routing problem with time window
R.A. Malairajan; K. Ganesh; Matti Muhos; Päivi Iskanius
DOI: 10.1504/IJSOM.2012.048832

267-278An optimal policy for a single-vendor single-buyer integrated inventory system based on vendor's strategy of shipments to buyer
B.C. Giri; R. Bhattacharjee
DOI: 10.1504/IJSOM.2012.048833