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Vol. 1

International Journal of Services and Operations Management

2012 Vol. 11 No. 4


PagesTitle and authors
359-384Influence of learning design for implementation of knowledge management solution
S. Nagarajan; K. Ganesh; A.T. Resmi; Manoj K. Jha; Päivi Iskanius
DOI: 10.1504/IJSOM.2012.046075

385-406Lean implementation in non-repetitive companies: a survey and analysis
Alberto Portioli-Staudacher; Marco Tantardini
DOI: 10.1504/IJSOM.2012.046076

407-427An implementation strategy for collaboration in supply chain: an investigation and suggestions
Gopal Kumar; R.N. Banerjee
DOI: 10.1504/IJSOM.2012.046077

428-448Identifying the effective banking service delivery process design strategy in developing economies (the case of Jordan)
Yazan Khalid Abed-Allah Migdadi
DOI: 10.1504/IJSOM.2012.046078

449-480Investigation of supply chain flexibility using a forced field analysis – a case study
Dileep More; A. Subash Babu
DOI: 10.1504/IJSOM.2012.046079

481-500Management of product change projects: a supply chain perspective
Michael Slamanig; Herwig Winkler
DOI: 10.1504/IJSOM.2012.046080