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Vol. 1

International Journal of Services and Operations Management

2011 Vol. 10 No. 4


PagesTitle and authors
379-399Modularity in logistics services: a business model and process view
A. Bask; M. Lipponen; M. Rajahonka; M. Tinnilä
DOI: 10.1504/IJSOM.2011.043463

400-425An integrated fuzzy-AHP-LP (FAHLP) approach for supplier selection and purchasing decisions
Rakesh D. Raut; Harsh V. Bhasin; Sachin S. Kamble; Sayan Banerjee
DOI: 10.1504/IJSOM.2011.043464

426-448Determinants of competitiveness and their relative importance: a study of Indian auto-component industry
Deepika Joshi; Ajay Pal Singh Rathore; Dipti Sharma; Bimal Nepal
DOI: 10.1504/IJSOM.2011.043465

449-466Leadership, trust, and marketing effectiveness in service businesses
Luu Trong Tuan
DOI: 10.1504/IJSOM.2011.043466

467-499Workplace productivity and managerial support issues associated with March Madness
Amber A. Smith; Alan D. Smith; O. Felix Offodile
DOI: 10.1504/IJSOM.2011.043467