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Vol. 1

International Journal of Services and Operations Management

2010 Vol. 7 No. 4

 

PagesTitle and authors
401-418Six Sigma implementation in the service sector: notable experiences of major firms in the USA
Yasin Ozcelik
DOI: 10.1504/IJSOM.2010.035705

419-439Organisational design alternatives within international operations networks: a transaction cost perspective
Michel Leseure
DOI: 10.1504/IJSOM.2010.035706

440-464DOLADMAICS: a model for implementing Lean Six Sigma in contemporary SMEs
S. Michael Gnanaraj, S.R. Devadasan, R. Murugesh, P.R. Shalij
DOI: 10.1504/IJSOM.2010.035707

465-482An AHP framework of supplier evaluation with reference to high-value and critical items: a case study
Debadyuti Das, Deepak Barman
DOI: 10.1504/IJSOM.2010.035708

483-500Strategic marketing as a managerial approach for enhancing the competitiveness of the tourism business sector in Egypt
Mohammed I. Eraqi
DOI: 10.1504/IJSOM.2010.035709

501-533A multicriteria decision model for the selection of supply chain management software
Gunjan Soni, Rambabu Kodali
DOI: 10.1504/IJSOM.2010.035710