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Vol. 1

International Journal of Services and Operations Management

2010 Vol. 7 No. 2

 

PagesTitle and authors
143-176Automobile choices within e-commerce, technology innovation and current financial environments
Alan D. Smith
DOI: 10.1504/IJSOM.2010.034435

177-199Bridging sales and service quality functions in retailing high-technology consumer products
Rajagopal
DOI: 10.1504/IJSOM.2010.034436

200-214The influence of banks' advice to SMEs on customer satisfaction: the case for regulation
Bjorn Berggren, Nicolaus Lundahl, Lars Silver, Fatima Vegholm
DOI: 10.1504/IJSOM.2010.034437

215-230An approach to the minimisation of makespan in the textile industry using ant colony optimisation
R. Amuthakkannan, C.K. Babu, S.M. Kannan
DOI: 10.1504/IJSOM.2010.034438

231-251The effect of scheduling policies on operating room overtime performance
Alper Murat, Bimal Nepal
DOI: 10.1504/IJSOM.2010.034439

252-274Technological capability building in Indian manufacturing industry: an empirical study on the role of technology adoption and adaptation process
A.P.S. Sethi, J.S. Khamba, Sushil, R. Kiran
DOI: 10.1504/IJSOM.2010.034440