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Vol. 1

International Journal of Services and Operations Management

2008 Vol. 4 No. 6

 

PagesTitle and authors
631-651Optimal service policies under learning effects
Geoffrey S. Ryder, Kevin G. Ross, John T. Musacchio
DOI: 10.1504/IJSOM.2008.018720

652-671An empirical examination of advanced manufacturing technology and sourcing practices in developing manufacturing flexibilities
J.S. Oberoi, J.S. Khamba, Sushil, R. Kiran
DOI: 10.1504/IJSOM.2008.018721

672-686The management of service innovation: an empirical investigation
Ulrike Seegy, Ronald Gleich, Andreas Wald, Paul Mudde, Jaideep Motwani
DOI: 10.1504/IJSOM.2008.018722

687-708Evaluation of world-class manufacturing systems: a case of Indian automotive industries
K.S. Sangwan, A.K. Digalwar
DOI: 10.1504/IJSOM.2008.018725

709-729Assuring quality at the source with varying worker skills: economic justification of the online repair policy
Dooyoung Shin, Hokey Min
DOI: 10.1504/IJSOM.2008.018723

730-744The level of service quality in the mobile telephony sector: the case of Mauritius
J.D. Mahadeo, R. Durbarry
DOI: 10.1504/IJSOM.2008.018724