Journal cover image

Browse issues


Vol. 31
Vol. 30
Vol. 29
Vol. 28
Vol. 27
Vol. 26
Vol. 25
Vol. 24
Vol. 23
Vol. 22
Vol. 21
Vol. 20
Vol. 19
Vol. 18
Vol. 17
Vol. 16
Vol. 15
Vol. 14
Vol. 13
Vol. 12
Vol. 11
Vol. 10
Vol. 9
Vol. 8
Vol. 7
Vol. 6
Vol. 5
Vol. 4
Vol. 3
Vol. 2
Vol. 1

International Journal of Services and Operations Management

2008 Vol. 4 No. 2

 

PagesTitle and authors
145-164Success factors of petroleum exploration and production companies
Bernhard Friess, Rupert J. Baumgartner, Gerhard Bauer
DOI: 10.1504/IJSOM.2008.016608

165-180Ecotourism economics: the case of Egypt
Mohammed I. Eraqi
DOI: 10.1504/IJSOM.2008.016609

181-200Challenges and strategies for competitiveness of SMEs: a case study in the Indian context
Rajesh K. Singh, Suresh K. Garg, S.G. Deshmukh
DOI: 10.1504/IJSOM.2008.016610

201-217A Data Envelopment Analysis for establishing the financial benchmark of Korean hotels
Hokey Min, Hyesung Min, Seong Jong Joo, Joungman Kim
DOI: 10.1504/IJSOM.2008.016611

218-242Service failure, recovery and improvement: the case of a Chinese restaurant
Zheng Cao, David Robb, Qiang Lu
DOI: 10.1504/IJSOM.2008.016612

243-263Infusing agility, innovation and quality in products: an integrated effort through the agile ITQFD technique
S. Vinodh, G. Sundararaj, S.R. Devadasan, D. Rajanayagam, R. Murugesh
DOI: 10.1504/IJSOM.2008.016613

264-276Implementation of Six Sigma approach to quality improvement in a multinational automotive parts manufacturer in India: a case study
Radha Krishna, Govind Sharan Dangayach, Jaideep Motwani, Asli Y. Akbulut
DOI: 10.1504/IJSOM.2008.016614